How do I get a live person at Georgia Power?

Contact Us Call Georgia Power at 1-888-660-5890. DO NOT let the individual inside your home or business. DO NOT go outside with the individual.

What time does Georgia Power customer service open?

Monday -Friday 8am-6pm Your service can be connected Monday through Friday. Orders submitted during normal business hours, Monday -Friday 8am-6pm, are eligible for next-day service. Connections are not available on the weekend.

Does Georgia Power service my home?

Service can be connected at your new residence every day except weekends and business holidays. Next-day service is available for requests entered before midnight, excluding new service requests requiring installation or other construction work (digging, etc.).

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How do I find my Georgia Power account number?

Your account number and access code can be found on wallet card(s) included in your PrePay Welcome Packet. We make it easy to manage your PrePay account and make payments. There are more than 4,000 Authorized Payment Locations convenient to where you live, work and shop.

How can I get help with my Georgia Power bill?

Bill Payment Assistance Additional information is available at or via phone at 888-660-5890.

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How do I make a complaint to Georgia Power?

How can we help?

1. Call Us. Consumer Complaints: (404) 651-8600. Toll-free in Georgia, outside of Metro Atlanta: (800) 869-1123. Fax: (404) 651-9018. Other Issues: (404) 458-3800.
2. Online Complaint Form.
3. Visit.

How long does it take to connect electricity?

Some energy providers may connect your electricity by the next business day, while others may need two or more business days to connect. Gas connections typically take a few days to get sorted out. Both electricity and gas only get connected on business days (so not on a weekend or public holiday).

How long does it take to get power turned back on?

If there are complications such as lack of signal to your meter, it could take 24-48 hours to reconnect power. You can call the TDSP for your area to obtain an estimated time frame in which your power will be reconnected. This information can be found on your Direct Energy bill and is provided below by area.

How long does it take to restore power after paying the bill Ga power?

How do I reconnect my Georgia Power?

A minimum of five dollars ($5) positive balance will be required for reconnection if service is disconnected. Once you add sufficient funds, your electric service will be reconnected and you’ll receive a notification that your power has been restored.

How do I contact Georgia Power customer service?

Contact Georgia Power customer service. You can call Georgia Power at (888) 660-5890 toll free number, write an email, fill out a contact form on their website or write a letter to Georgia Power, 241 Ralph McGill Blvd, Atlanta, Georgia, 30396, United States.

How do I set up and manage my Georgia Power online account?

Setting up and managing your Georgia Power online account is as easy as 1-2-3. 1. Register for an online account. Simply create a profile by entering your user name and password. 2. Confirm your new password. Finish your registration by completing the online form and submitting it. 3. Log in to your new online account.

How many customers does Georgia Power have?

As for today the company provides its services to about 2.4 million customers in 159 counties of Georgia. Georgia Power official statements claim that the company delivers clean, safe and reliable electricity.

Where do I Mail my Georgia Power payments payment?

Mail Payments. You can mail your payment to: Georgia Power Payments 96 Annex Atlanta, Georgia 30396. Note: Please be sure to include your account number with your mailed-in payment. Mailed-in payments may take between 3 to 5 business days to process and post to your account. Phone