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How to avoid false tickets in football matches? | TRENDS – Peru

The Champions League final in Paris that crowned Real Madrid's fourteenth European title was almost a nightmare for thousands of Madridistas and Li

How to avoid false tickets in football matches? | TRENDS – Peru


The Champions League final in Paris that crowned Real Madrid’s fourteenth European title was almost a nightmare for thousands of Madridistas and Liverpool fans. Problems in the accesses, robberies and aggressions marked the prologue and the epilogue of the great annual duel of European football. The Gallic Government assures that it counted more than 2,500 False Tickets, what can be the measures to avoid them?

The robberies and attacks suffered by the white and ‘reds’ fans who attended the game marked the start of the match, which had to start more than half an hour late on the scheduled date. According to French Interior Minister Gérald Darmanin, some 110,000 people showed up at the Stade de France in Saint-Denis, while there were only 75,000 tickets to attend the final.

The security device, with more than 6,800 troops distributed throughout the city, of which 2,000 were in the stadium and its surroundings, failed to prevent these situations, which generated more than 77 arrests, according to the French authorities.

Both Spanish and English fans will be able to file complaints starting this Monday at the French embassies in both countries. Sources from the Spanish police and sports institutions that have recently organized European finals declined to make any assessments of the device.

French authorities have put the spotlight on false tickets, with an initial estimate that up to 35,000 fans would turn up without a ticket or with a false ticket. The Stade de France scanners would have detected up to 2,800 illegal entries, according to ‘RMC Sport’.

The French Interior Minister confirmed in an appearance before the Senate that 2,589 false tickets were detected in the first filter of the stadium, all in the accesses of English fans. One entry was duplicated 760 times and another 744, Darmarin said.

This is a much higher figure than usual in major sporting events, explains Jorge Díaz, general director of the Hellotickets ticket sales platform, specialized in the sale of international sporting and cultural events, and which works with some of the clubs most recognized of Spanish football.

“It is something very exceptional. We have dealt with many tickets and it is not common to see cases of counterfeit tickets. There have been tons of ‘Champions’ finishes and there aren’t usually that many false entries,” he opines. Even the resale companies in the market try to make sure that the tickets they offer are real, because if not, those tickets will not work in the ticket filters, as happened in Saint Denis.

Buyer control, the key

From the point of view of this sector expert, the technological systems used by UEFA to authenticate tickets are adequate, but the biggest problem is not that, but the control and identification of who the buyers of those tickets are.

“The important thing is to control as much as possible who buys, who can be identified and controlled if they have tried several purchases. In a ‘Champions’ match where thousands of people enter, for security you cannot lose control of who is going to go, ”he explains.

UEFA distributed 52,000 of the 75,000 seats available for the final by donating 20,000 to each team, which was responsible for the distribution among its fans, and reserving another 12,000 for fans around the world through its own sales portal. The rest was divided between UEFA, the local organization, the federations and the commercial commitments of the European football confederation.

How can these banknotes be prevented from leaving the official channels and ending up giving rise to fraud? According to this specialist, open its availability to more recognized sales channels that make it easier for users to access it through a legal channel and not look for a potentially fraudulent alternative. “In general, the sale of tickets for sporting events is quite opaque,” ​​says Díaz.

The CEO of Hellotickets gives the example of airlines. “You can buy a plane ticket on 37 websites and they all come from the same site, no one is going to fake your plane tickets. Before Netflix, people downloaded movies, now they don’t. Champion tickets came out for the general public, but on a website that may not be in your language, not very accessible, and you end up on other channels. And on those channels, which are popular places to buy tickets, counterfeits can sneak in,” he argues.

In his opinion, a technological effort by clubs and competition organizers to make their tickets available at safer points of sale in different countries would help avoid this problem. “A few years ago, if you told Iberia that their airline tickets were going to be sold elsewhere, they would say no. If you sell in more places, fake ticket sites will naturally disappear,” he emphasizes.

The future: biometrics to access the stadium

Verification technologies are added to sales channels. A complex territory, warns Jorge Díaz, whose company began in 2019 to investigate ticket authentication using blockchain technology, but had to reorient his business when he discovered that this method required technical knowledge not available to all fans.

However, some football clubs are beginning to take steps in this direction, allied with another innovation: biometrics. Osasuna de Pamplona implemented this season in the El Sadar stadium the first biometric access for its members, in the hands of dasGate, a technology company from Navarra specializing in facial biometrics, identity verification and access control.

The system requires the subscriber to scan their access card in a mobile application with which a frontal photograph of the face is then taken, which is the one that the input device automatically recognizes when accessing the venue. The method had to be validated by LaLiga, which is in charge of managing access in Spanish football.

This technology, which the club already uses with its employees in the offices, was presented on April 10 at Osasuna-Alavés and was subsequently expanded to eight gates ten days later, in the match against Real Madrid. In the last duel at home, more than 1,000 spectators used it, club sources explained, without any failure being recorded. Not even the fans with glasses, hat or scarf.

The result is that access is accelerated: with biometric access, the average is 20 people per minute, a much higher quantity than that of traditional cards or localities. The last 4-5 minutes before matches is the time when most people gather at the gates and with this system they speed up the process a lot. “The degree of satisfaction of the people who have used it is very high,” they say from Osasuna.

Will biometrics reach the Champions League final? It seems complicated due to the dimensions of a final of this type, but it is one more alternative in the search to facilitate the access of fans to major sporting events and avoid situations like the one experienced last Saturday in Saint Denis.